From the rapid advance of technology to the steady march of globalization, powerful forces of
change are shaping today's business landscape. As leaders grapple with these forces, they also face enormous
resistance to change. In this course, students learn a powerful framework for understanding and marshalling
change. They also hear real stories and concrete strategies from the trenches at major organizations like
GE—including Work-Out, Rapid Results, and Six Sigma—and learn when to use each tool. Ultimately, you will
understand the importance of a leader's ability to drive change through persuasive communication,
simplifying structures, performance management and cultural alignment.