Leadership is different from management. Managers get predictable things done predictably. Leaders
inspire action and adaptability in an unpredictable world. This course delves into the concepts, tools and
skills leaders need today. It combines theory and practice to examine such topics as strengthening emotional
intelligence, motivating people to achieve strong results, managing conflict, leading change, aligning teams
and eliciting support from colleagues and bosses. In addition, this course lays out Jack Welch's time-tested
techniques for high-performance team leadership.