Artificial Intelligence can be a powerful tool to uncover and address operational inefficiencies
that lead to underperformance. This course is not just for operations managers – it's for any leader
committed to finding a better way every day. The course explores the use of AI tools to improve performance
in the areas of workflow, productivity, and quality. By focusing on the planning and implementation of
Al-supported initiatives, students will learn how to develop more effective and efficient operational
practices that are aligned with business goals and overcome common challenges associated with Al adoption.