State Agencies

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A complainant may issue a complaint to any state agency listed below at any time, and for any of the categories of grievances or complaints described earlier in this handbook.

Alabama

Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
334-242-1998
https://www.accs.edu/student-complaints/

Alabama Community College System
P.O. Box 302130
Montgomery, AL 36130-2130
334-293-4500
https://www.accs.edu/student-complaint-form/

Alaska

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
800-441-2962
https://acpe.alaska.gov/Resources-Contacts/Institutional-Authorization

Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
1-888-576-2529

Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
602-542-5709
https://ppse.az.gov/sites/default/files/documents/files/complaint_form.pdf

Arkansas

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
501-371-2000
https://adhe.edu/institutions/ADHE-Grievance-Form

California

California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
1-888-370-7589
https://www.bppe.ca.gov/forms_pubs/complaint.pdf

Colorado

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202
303-866-2723

Connecticut

Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
866-947-1822

Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
800-842-2649
http://www.ct.gov/dcp/lib/dcp/Consumer_Statement_CPFR-2.pdf

Delaware

Delaware Department of Education
John G. Townsend Building
401 Federal Street
Suite #2
Dover, DE 19901-3639
302-735-4000
https://education.delaware.gov/families/college-career-life/college-scholarship-financial-aid/dheo-forms/student-complaint-inquiry-form/

Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street 5th floor
Wilmington, DE 19801
1-800-220-5424

District of Columbia

District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street, NE
5th Floor
Washington, DC 20002
202-727-6436
http://osse.dc.gov/sites/default/files/dc/sites/osse/publication/attachments/FINAL%20Model%20State%20Complaint%20Form%204%2024%2012.pdf

Florida

Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
850-245-3200
https://www.fldoe.org/core/fileparse.php/3/urlt/complaint-form.pdf

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
770-414-3300
http://rules.sos.state.ga.us/GAC/392-5-.06
https://gnpec.georgia.gov/student-complaints

Guam

Office of the Attorney General
287 West O’Brien Drive
Hagatna, Guam 96910
475-3324

Hawaii

Department of the Attorney General
425 Queen Street
Honolulu, HI 96813
808-586-1500
https://cca.hawaii.gov/ocp/

Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
208-334-2270

Illinois

Illinois Board of Higher Education
431 East Adams,
2nd Floor
Springfield, Illinois 62701-1404
217-782-2551

Institutional Complaint Hotline (217) 557-7359
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
1-800-243-0618

Indiana

Indiana Commission on Higher Education
Attn: Director of Regulatory Compliance
101 West Ohio Street, Suite 550
Indianapolis, IN 46204-1984
317-464-4400
http://www.in.gov/che/2744.htm

Iowa

Iowa Student Aid Commission
430 E. Grand Avenue
3rd Floor
Des Moines, IA 50309
https://www.iowacollegeaid.gov/content/constituent-request-review

Kansas

Kansas Board of Regents
1000 SW Jackson Street Suite 520
Topeka, KS 66612-1368
785-296-3421
http://www.kansasregents.org/students/university_student_complaints

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
502-573-1555

Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
1-888-432-9257
https://www.ag.ky.gov/Resources/Consumer-Resources/Pages/default.aspx

Louisiana

Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
225-342-4253
https://www.laregents.edu/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Process.pdf

Louisiana Attorney General Office, Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804
800-351-4889

Maine

Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
207-624-6650
harry.osgood@maine.gov

Maine Attorney General
Consumer Protection Division
6 State House Station Augusta, ME 04333
1-800-436-2121
https://www.maine.gov/ag/consumer/complaints/complaint_form.shtml

Maryland

Maryland Higher Education Commission
6 North Liberty Street, 10th Floor
Baltimore, MD 21201
410-767-3301
https://mhec.maryland.gov/institutions_training/pages/career/pcs/complaint.aspx

Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
1-888-743-0023

Massachusetts

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
617-994-6950
https://www.mass.edu/forstufam/complaints/complaints.asp

Michigan

Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Office of Postsecondary Services, Proprietary School Unit Staff
P.O. Box 30714
Okemos, MI 48864
(517) 241-6806
http://www.michiganps.net/complaint.aspx

Minnesota

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
800-657-3866
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Minnesota Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
651-296-3353

Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
1-800-327-2980
https://www.mississippi.edu/mcca-overview

Consumer Protection Division
Office of the Attorney General
State of Mississippi
P.O. Box 22947
Jackson, MS 39225-2947
800-281-4418
http://www.ago.state.ms.us/forms/consumer-protection-complaint-form/

Missouri

Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
1-800-392-8222
http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
406-444-6570

Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
800-481-6896
https://dojmt.gov/contact-mt-doj/

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
402-471-2847

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
1-800-727-6432
https://protectthegoodlife.nebraska.gov/file-report
Consumer Protection Hotline (800) 727-6432

Nevada

Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, NV 89120
702-486-7330
http://cpe.nv.gov/uploadedFiles/cpenvgov/content/Students/Complaint%20Form%20Initial(1).doc

New Hampshire

New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
603-271-0257
https://www.education.nh.gov/who-we-are/division-educator-and-analytic-resources/bureau-of-federal-compliance

New Jersey

New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
609-292-4310

New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
P.O. Box 110
Trenton, NJ 08625-0110
609-659-9045
https://www.nj.gov/csc/training/classroom/conflict_resolution.shtml

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
1-800-242-5846
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico

New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe, NM 87505
505-827-6060
https://hed.state.nm.us/students-parents/student-complaints

New York

New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
518-474-3852
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza - Suite 2101
Albany, NY 12223-1556
1-800-697-1220

North Carolina

The University of North Carolina
910 Raleigh Road
Chapel Hill, NC 27515-2688
919-962-4558
studentcomplaint@northcarolina.edu

North Carolina Consumer Protection
Attorney General's Office
Mail Service Center 9001
Raleigh, NC 27699-9001
919-716-6000

North Dakota

North Dakota University System
State Capitol - 10th Floor
600 E. Boulevard Ave. Dept. 215
Bismarck, ND 58505-0230
701-328-2960

North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574
1-800-472-2600
https://attorneygeneral.nd.gov/consumer-resources/

Ohio

Ohio State Board of Career Colleges and Schools
30 East Broad Street, Suite 2481
Columbus, OH 43215
614-466-2752
Toll free: 877-275-4219
https://scr.ohio.gov/information-for-students/file-a-complaint/6-file-a-complaint

Ohio Board of Regents
25 South Front Street
Columbus, OH 43215
614-466-6000

Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
1-800-282-0515
https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint

Oklahoma

Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
405-225-9100

Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
405-521-3921
https://oklahoma.gov/oag.html

Oregon

Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401
541-687-7478

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
503-947-4333
http://justice.oregon.gov/forms/consumer_complaint.asp

Pennsylvania

Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
717-783-6788
http://www.education.pa.gov/Migration/Documents/Higher%20Education%20Complaint%20Form_Rev.%20May%202013.pdf

Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
1-800-441-2555
https://www.attorneygeneral.gov/uploadedFiles/MainSite/Content/ComplaintForms/BCP_Complaint_Form.pdf

Puerto Rico

Puerto Rico Council on Higher Education
P.O. Box 1900
San Juan, PR
00910-1900 00910-1900
787-641-7100

Puerto Rico Department of Justice
P.O. 9020192
San Juan, PR
00902-0192
787-729-2516

Rhode Island

Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
401-456-6000

Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
401-274-4400
https://riag.ri.gov/forms/consumer-complaint

South Carolina

South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
803-737-3918
https://che.sc.gov/sites/che/files/Documents/Institutions%20and%20Educators/Complaint_Procedures_and_Form.pdf

South Dakota

South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
605-773-3455

South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre, SD 57501-8053
605-773-4400
http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx

Tennessee

Tennessee Higher Education Commission
Division of Postsecondary Authorization
312 Rosa L. Parks Avenue
9th Floor
Nashville, TN 37243-1102
615-741-3605
https://www.tn.gov/thec/for-institutions/postsecondary-state-authorization/request-for-complaint-review.html

Texas

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
512-427-6111
https://www.highered.texas.gov/

Office of the Attorney General Consumer
Protection Division
P.O. Box 12548
Austin, TX 78711-2548
https://texasattorneygeneral.gov/

Utah

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
801-530-6601
http://consumerprotection.utah.gov/complaints/index.html

*Students residing in Utah may file a complaint with the Utah Division of Consumer Protection at any time. Students do not need to first file a complaint with Strayer or wait until Strayer's grievance procedures are complete.

Vermont

Vermont Department of Education
State Board of Education Vermont Department of Education
120 State Street
Montpelier, VT 05620-2501
802-828-3135
Complaint Process
http://education.vermont.gov/documents/EDU-Complaint_Resolution_Statement_for_Postsecondary_Education_Matters.pdf

Vermont Attorney General’s
Office 109 State Street
Montpelier, VT 05609-1001
802-828-3171

Virginia

State Council of Higher Education for Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219
804-225-2600
https://www.schev.edu/index/students-and-parents/resources/student-complaints

Virginia

Department of Licensing and Consumer Affairs
3000 Golden Rock Shopping Center
Suite 9
St. Croix, VI 00820
340-773-2226

Government of the Unites States Virgin Island
Department of Education, Office of the Commissioner
1834 Kongens Gade
St. Thomas, VI 00802

Washington

Washington Higher Education Coordinating Board
917 Lakeridge Way
P.O. Box 43430
Olympia, WA 98504-3430
360-753-7800
dainfo@wsac.wa.gov

Washington State Office of the Attorney General
1125 Washington Street SE
P.O. Box 40100
Olympia, WA 98504-0100
1-800-551-4636

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800
304-558-0261

West Virginia Office of the Attorney General
Consumer Protection Division
P.O. Box 1789
Charleston, WV 25326-1789
1-800-368-8808
https://www.wvhepc.org/resources/Complaint_Process.pdf

Wisconsin

State of Wisconsin
Educational Approval Board
431 Charmany Drive
Suite 102
Madison, WI 53719
608-266-1996
https://dsps.wi.gov/Documents/EAComplaintForm3.01.doc

Wyoming

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
307-777-7690

Attorney General's Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
307-777-7841

Strayer University does not retaliate or take any unfair actions against students who file complaints with or against the University.

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