Credits
4.5
Analyzes the interaction of individual, group and organizational dynamics that influence human
behavior in organizations and determines appropriate management approaches to foster a productive work
environment. Examines a variety of theories, models and strategies used to understand motivation and
individual behavior, decision-making, the dynamics of groups, work teams, communication, leadership, power
and politics, conflict resolution, work design, organizational structure and culture and managing change.
Provides a conceptual base for managers to interpret, assess and influence human behavior in an
organization.